i wanted to get a photobooth for the reception, but most booths are so expensive! a couple months back i stumbled onto this vendor who does photobooths but for half the price (i should have realized then something was fishy….) basically because it's not like a real photobooth, but one that they set-up and break down (yes it looks a little ghetto but it supposedly still takes perfectly fine photostrips!)
anyhow i talked to the guy a few times, who didn't seem the most professional, but i kept easing my worries with the money i thought i would be saving….but when he didn’t send a contract after multiple requests, yet still took the $ off my credit card for the deposit, i got worried. he never replied to any of my emails [shady] but every time i called we would talk and he would promise to get it to me. so i finally emailed him asking him to cancel everything and refund my deposit. no response…
finally, i decided to do a google search of him and his company (which i should have done to begin with!) lo and behold, there is complaint after complaint about his poor service, never responding to people or sending them their photo's, ripping people off (including the people he employees to run the booths at the events!) and apparently he is ranked #6 worst businessman in NC, has multiple complaints with the BBB (Better Business Bureau) and is pending investigation. lovely.
well i jumped on the phone w/ good 'ol american express (it pays to have debt) to file a dispute. i explain to the super-nice lady what's going on, she takes some information and assures me that amex stands firmly behind their cardholders and their disputes/claims. unfortunately, i'll take me a good few months before i know whether i'll get the $ back. eeeep!
moral of the story- plan a simple wedding.
the end.
